Shipping policy

Shipping Policy

VELMORA delivers premium knit polo shirts all over Bangladesh through trusted courier partners.

Delivery Time

Inside Dhaka: Usually 1–2 business days
Outside Dhaka: Usually 2–3 business days

Delivery time may vary due to location, courier service, holidays, weather, or unavoidable circumstances.

Free Delivery

VELMORA offers free delivery all over Bangladesh on all orders.

Order Confirmation

After placing an order, our team may contact you by phone or message to confirm the order before dispatch.

Delivery Information

Customers must provide a correct name, phone number, and full delivery address. VELMORA will not be responsible for delivery delay or failed delivery due to incorrect or incomplete information.

Courier Delay

Once the order is handed over to the courier, delivery time depends on the courier partner. However, our support team will help you track and resolve delivery-related issues.

Cash on Delivery

If Cash on Delivery is available, customers can pay after receiving the product from the courier.

Contact

For shipping support, please contact:

Phone: +8809611202049
Email: velmoraofficialbd@gmail.com
Website: velmora.com.bd