Terms of service

Terms of Service

Welcome to VELMORA. By using our website and placing an order, you agree to the following terms and conditions.

Product Information

VELMORA tries to present all product images, colors, sizes, prices, and descriptions as accurately as possible. However, product color may slightly vary due to lighting, photography, or device screen settings.

Sizing

Customers are requested to check the size chart carefully before placing an order. If you need help choosing the right size, you may contact our support team before ordering.

Orders

After placing an order, VELMORA may contact you for order confirmation. We reserve the right to cancel any order if the customer information is incorrect, incomplete, unreachable, or appears suspicious.

Pricing

All prices are listed in Bangladeshi Taka (BDT). VELMORA reserves the right to update product prices, offers, and delivery charges at any time without prior notice.

Payment

We accept the available payment methods shown at checkout, including Cash on Delivery if available. Customers must provide accurate delivery and contact information for successful order processing.

Delivery

Delivery time may vary depending on location, courier service, holidays, weather, or unavoidable circumstances.

Return & Exchange

All return and exchange requests are handled according to our Return & Exchange Policy.

Website Use

You agree not to misuse our website, copy our content, attempt fraud, or provide false order information.

Brand Rights

All product photos, branding, website design, and content belong to VELMORA. They may not be copied, reused, or used commercially without permission.

Contact

For any questions, please contact:

Phone: +8809611202049
Email: velmoraofficialbd@gmail.com
Website: velmora.com.bd